In the following guide, we’ll demonstrate how easy it is to use our platform for your infrastructure management and the few basic steps you can take when performing planned maintenance on your servers. We use our platform ourselves to monitor our non-impacting infrastructure components. The critical infrastructure components should always be monitored from multiple different […]
Category: 13.02 Uptime Monitor
How to set up Keyword Monitoring
You can use our Uptime Monitoring system to look for a specific keyword on a website and get notified when that keyword goes missing or changes. To get started, go to your Uptime Monitors dashboard from the client area menu: Click on the “Add Monitor” button to add an Uptime Monitor to your account:
How to track your uptime using HetrixTools
This brief guide will address how you can properly track your web host’s uptime by using our platform. Once you get a new hosting environment, may it be shared hosting, a VPS, or a dedicated server, you’ll want to start monitoring its uptime in order to be notified of any downtimes that may be critical […]
How to use the Cron Job Monitor
Once you’ve added your first Cron Job uptime monitor (as described here: https://docs.hetrixtools.com/add-a-cron-job-monitor-heartbeat-monitor/), you will be given a unique URL which you’ll need to use in order to let our platform know that your monitored target is still ‘up’ and healthy. The URL will look something like this: https://sm.hetrixtools.net/hb/?s=uniquestring In this guide, we’ll go through […]
How to use Quick PING
The idea of our Quick PING feature came right from our developers, that needed a quick way of pinging a server during planned reboots without having to manually open their OS terminal, type in the ping command and copy/paste the IP address of the server they wished to ping. So, here’s one of the best […]
Order monitors by SSL/Domain expiration dates
You can order your uptime monitors by their SSL or domain expiration dates, so you can easily see which ones are going to expire the soonest. To do this, head on to your uptime monitors dashboard, from the top menu in your client area: Then, from the “Sort” drop-down menu, select to sort either by […]
How to enable SSL Verification for your Uptime Monitor
Start by going to your Uptime Monitors dashboard from your client area top side menu: Locate the Uptime Monitor you wish to edit the setting for, and click on the ‘Edit’ button: In the Uptime Monitor’s settings, locate the ‘show advanced settings’ button towards the bottom, and click on it to expand the advanced settings: […]
Attach a Server Monitor to any of your Uptime Monitors
If you wish to monitor your server’s resource usage, using our Server Monitor Agent, you don’t necessarily have to add a ‘Server Agent Monitor‘ to your account as a separate Uptime Monitor, you can just attach the Server Monitor Agent to any of your existing Uptime Monitors, as explained below. Start by going to your […]
What to do if my Uptime Monitor is down?
Once you get alerted by our platform that one of your Uptime Monitors is down, you should quickly begin to investigate what the issue that’s causing your downtime is. 1. Check the Location Fail Log A very good place to start would be to look in your monitor’s Location Fail Log: https://docs.hetrixtools.com/location-fail-log/ The Location Fail […]
Debugging the issues which caused your downtime
Our support is sometimes asked general questions such as, “why was my website down?”, “other uptime monitors that I use didn’t detect my website to be down. Why did HetrixTools alert me?”, “I just checked my site and it loaded up. Why did I get notified that it is down?”, and so on and so […]