Install the macOS Server Monitoring Agent

This guide will show you how to install the HetrixTools Server Monitoring agent on your macOS server or PC. Start by going to your Uptime Monitors dashboard from your client area menu. Now, locate the Uptime Monitor you wish to attach this Server Monitor to and go to its “Action” column, click on the cogwheel […]

Read More

How to install S.M.A.R.T. (smartmontools) on your server (macOS)

First, you would need to install brew on your macOS. To do so, please visit https://brew.sh/ and follow their installation instructions. Once you have installed brew on your macOS, you can verify it by running: brew –version Then, you can run the S.M.A.R.T. Tools installation command: brew install smartmontools When it finishes installing, you can […]

Read More

Blacklist Monitors – Summary

In this guide, we’ll go over how to create and access a quick summary of your overall blacklisting status, showing each RBL where your IPs and domains are blacklisted and the blacklisting count for each of them. To get started, head on to your Blacklist Monitors dashboard from the client area menu. Towards the top-right […]

Read More

Linux Server Monitoring Agent (v2) – API Endpoint Documentation

Endpoint https://sm.hetrixtools.net/v2/ Method: POST Request body format The request body is form-style (not JSON directly). It contains one key: j = a gzip-compressed JSON, then base64, then “URL-prepped” (only / and + are escaped). So the raw POST body looks like: j=<ENCODED_PAYLOAD> There are no other fields posted. Encoding steps for j Given the JSON string […]

Read More

Google Chat Integration

In this guide, we’ll show you how easy it is to set up this integration so you can start receiving our notifications in your Google Chat workspace. Start by going to the Google Chat channel where you’d like to receive our notifications. Click on the channel’s name to open its drop-down menu, and then click […]

Read More

Group Actions – Add/Replace/Remove Private Notes

You can now use our Group Actions to modify the Private Notes of multiple uptime monitors at once, in bulk. Start by going to your uptime monitors dashboard from the client area side menu: Now, select the uptime monitors whose Private Notes you wish to change, and select “Add/Replace/Remove Private Notes” from the drop-down Group […]

Read More

Hourly/Daily/Weekly/Monthly Blacklist Monitoring Reports for Status Pages

You can configure to receive Blacklist Monitoring Reports via email hourly, daily, weekly, or monthly for all of the Blacklist Monitors included in any of your Status Pages. Pre-requisite: You must have created a Blacklist Monitoring Status Page before following this guide. To get started, go to your Status Pages dashboard from the client area menu: Then, […]

Read More

SIGNL4 Integration

If you’d like to start receiving our notifications in your SIGNL4 account, please follow the setup guide below. Start by heading to your SIGNL4 dashboard, and click on the “Integrations” link from the side menu: Then, on your Integration panel, click on the “Installed” button to view your installed integrations: Now, on the page containing […]

Read More

Pause an Uptime Monitor

In this guide, we’ll show you how you can pause one or more of your Uptime Monitors. Pausing an Uptime Monitor will completely stop monitoring it while it remains paused, unlike our Maintenance Mode, which continues to monitor your website or server while active. We recommend using Maintenance Mode in favor of pausing an Uptime […]

Read More

How to remove Incident from Status Page

If you’ve added incidents to your Status Page using our Incident History, and you’d like to remove one or more of them, please follow the guide below. You’ll need to be logged into your client area to perform this action. Start by heading to the Status Pages dashboard from your customer portal. Then, locate the […]

Read More