v0.9.56 – Changelog

[June 19, 2017] Version 0.9.56 brings a series of new features and improvements. Here’s the full changelog: Improved Downtime Diagnostics – now generates MTR instead of Traceroute samples. Introducing Maximize Workspace – allowing you to take advantage of your entire screen, and use it all to display our Blacklist Monitoring and Uptime Monitoring workspaces. Improved Auto-Refresh Timer – we’ve redesigned the […]

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v0.9.51 – Changelog

[February 14, 2017] Here are the changes included in the version 0.9.51 release: OneClick Maintenance Mode – your Uptime Monitoring alerts will now include OneClick links that you can use to put your monitors in and out of maintenance mode, easily without having to log into your account (view documentation). Specific Unsubscribe Links can now be found […]

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v0.9.35 – Domain Blacklist Check

[June 22, 2016] We’ve made the first step towards implementing Domain Blacklist Monitoring, which has been a requested feature for some time now. So, in version 0.9.35 we’re introducing the Domain Blacklist Check, live starting right now on our Blacklist Check page:https://hetrixtools.com/blacklist-check/ This means you can now blacklist check your domains or subdomains. Our platform […]

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v0.9.8 Beta – Blacklist Check

[October 24, 2015] We’ve done several improvements to our Blacklist Check widget that can be found on the home page of our website and in your client area dashboard. We’re also dedicating an entire page to it, which can be publicly accessed, used and shared: https://hetrixtools.com/blacklist-check/ You can link directly to an IP blacklist check […]

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How to remove your IP from the Comcast blacklist

If you are having trouble sending emails to Comcast users, and your emails are being rejected with the error code BL000000 from the recipient server, it means that your sending IP address is being blacklisted on Comcast’s internal blacklist system. This means that none of your emails will go through to the Comcast users until you […]

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How can I contact a blacklist’s owners?

In most of the cases, the contact information is to be found somewhere on the RBL’s website (usually under a ‘Contact Us’ or ‘About Us’ section, or in the website’s footer). However, not all blacklists will have this info available on their website. Unfortunately, our staff does not have this info either, so we cannot […]

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How long until my Domain or IP address is delisted?

Unfortunately, this is completely out of our hands and will depend 100% of each individual blacklist and their practices. After completing the delisting procedures for a blacklist where your Domain or IP address is listed on, it can take any number of hours/days for them to actually delist your Domain or IP address. Some blacklists […]

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What to do after following the Delist links?

As explained in this article, our platform will provide you with delisting links in all of our blacklist checks and blacklist monitor reports. Those delisting links are going to take you to the blacklist’s website, where you will need to find and follow their delisting instructions. Please note: not all blacklists will have delisting instructions, […]

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Why did HetrixTools blacklist my Domain or IP address?

We did not blacklist your Domain or IP address. HetrixTools is just a monitoring platform. We are not affiliated with these blacklists and we do not handle any blacklisting or delisting ourselves. Our platform will just tell you on which blacklists your Domain or IP address is listed on, and provide you with delisting links […]

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How to remove your IP from the AOL blacklist

Are you having trouble sending emails to AOL recipients on the following domain names? aol.com love.com ygm.com games.com wow.com This is most likely due to the fact that your sending IP address is blacklisted on AOL’s private RBL. Here are the steps you should be taking in order to get your IP address removed from […]

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