Where can I see my Package Limits?

You can quickly and easily see your Package Limits in your account Dashboard. Start by navigating to your Dashboard from the top menu: Locate the “Your Products” panel inside your Dashboard: Here you can see both your Blacklist Monitoring and Uptime Monitoring packages that your account is currently on, and in case they aren’t the […]

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My IP is blacklisted on SPFBL, so why doesn’t your platform show it?

This can happen because SPFBL has two different response codes for their blacklist: 127.0.0.2 – which means that your IP is blacklisted for confirmed spam 127.0.0.3 – which means that your IP is only suspected of sending spam You can read more about their response codes, here: http://spfbl.net/en/dnsbl/ Our platform only considers an IP as being blacklisted […]

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Enable automated data access for your Microsoft Outlook SNDS account

If you haven’t added your IPs to the SNDS account yet, you can do so as explained in this article: https://docs.hetrixtools.com/adding-your-ips-to-microsoft-outlook-snds/ Once you’ve added your IPs to the SNDS account, you can enable automated access to their data. Begin by going to the “Automated Data Access” page on the Microsoft SNDS website: https://postmaster.live.com/snds/auto.aspx If you […]

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Adding your IPs to Microsoft Outlook SNDS

Before you begin, please note that you will need a Microsoft Account to log into, so if you don’t already have one, be sure to create one before proceeding with this guide.   Start off by going to the Microsoft Outlook SNDS “Request Access” page: https://postmaster.live.com/snds/addnetwork.aspx Add your IP address, or IP range, or IP […]

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Select multiple monitors at once with SHIFT+Click

Our Blacklist Monitoring and Uptime Monitoring interfaces have Group Actions available. In short, the “Group Actions” feature allows you to select multiple monitors and apply an action to them all at once, as opposed of applying that action individually for each monitor. And with SHIFT+Click you can now select a range of monitors to apply […]

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Delete Multiple Blacklist Monitors

If you wish to delete multiple Blacklist Monitors, all at once, in bulk, you can do so by using Group Actions.   Start by expanding the blacklist monitors list, to contain as many monitors as possible: Then, select all the blacklist monitors in the list, from the top checkbox on the left side and from […]

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What is the difference between API Calls and API Checks?

API Calls Represents the number of maximum API Calls your account can do per month. Every time you do a request on our API, using your API Key, one API Call is being used from your monthly quota. Each package has a different number of monthly API Calls included. To find out your remaining API […]

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Maximize Workspace

On the Blacklist Monitors and Uptime Monitors workspace pages in your dashboard, you will notice a button on top right corner of your screen: You can use this button to maximize your workspace on the current page: Thus removing any non essential page elements out of your way, and spreading the workspace table all across […]

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Block View

Block View allows you to view all of your IPv4 Blacklist Monitors, neatly grouped into /24 blocks. This way you can quickly find your most blacklisted blocks, or your cleanest blocks; and you can have a fast overview of the status of your IPv4 stock. To begin, go to your Blacklist Monitors list, from the […]

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View Blacklist Monitor Changes History

From any of your Blacklist Monitor report pages, you can view the recent changes that occurred on that monitor. Start by opening up any of your Blacklist Monitors reports: Locate and click the “View Change History” button: A modal will open, containing the chronological change history for this particular blacklist monitor: You will be able […]

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