Difference between Microsoft SNDS Lists on HetrixTools

If you’ve already added your Microsoft SNDS Key(s) to your HetrixTools account, as explained in our documentation here, then you might have already noticed that 3 new blacklists have appeared in your Blacklist Reports: Microsoft SNDS Yellow Microsoft SNDS Red Microsoft SNDS Blocklist In this article we’ll explain what each of these lists actually mean. […]

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Add your Microsoft SNDS Key to your HetrixTools account (SNDS Monitoring)

Our platform can monitor the IPs that you’ve added to your Microsoft SNDS account, and notify you as these IPs get blacklisted or delisted on the Microsoft SNDS system. To get started, you should first add your IPs to the SNDS platform as described in the following article:https://docs.hetrixtools.com/adding-your-ips-to-microsoft-outlook-snds/ Then you will need to enable automated […]

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Add extra monitors to your order

If you need more monitors than what your plan has included, you can always purchase these extra monitors from your dashboard. Start by going to your client area dashboard from the top menu: Now locate “Your Products” section and click on the product that you wish to add the extra monitors to: If your package […]

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How to delete entire IP block from Blacklist Monitoring

You can easily achieve this by using our API Explorer, which you can access from the top menu in your client area: In here, locate the ‘v2 Delete Blacklist Monitor’ API Call: Everything will be automatically filled out for you, except the IP block that you wish to delete, which you will need to fill […]

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How to remove your IP from the Comcast blacklist

If you are having trouble sending emails to Comcast users, and your emails are being rejected with the error code┬áBL000000 from the recipient server, it means that your sending IP address is being blacklisted on Comcast’s internal blacklist system. This means that none of your emails will go through to the Comcast users until you […]

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How can I contact a blacklist’s owners?

In most of the cases, the contact information is to be found somewhere on the RBL’s website (usually under a ‘Contact Us’ or ‘About Us’ section, or in the website’s footer). However, not all blacklists will have this info available on their website. Unfortunately, our staff does not have this info either, so we cannot […]

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How long until my Domain or IP address is delisted?

Unfortunately, this is completely out of our hands and will depend 100% of each individual blacklist and their practices. After completing the delisting procedures for a blacklist where your Domain or IP address is listed on, it can take any number of hours/days for them to actually delist your Domain or IP address. Some blacklists […]

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What to do after following the Delist links?

As explained in this article, our platform will provide you with delisting links in all of our blacklist checks and blacklist monitor reports. Those delisting links are going to take you to the blacklist’s website, where you will need to find and follow their delisting instructions. Please note: not all blacklists will have delisting instructions, […]

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Why did HetrixTools blacklist my Domain or IP address?

We did not blacklist your Domain or IP address. HetrixTools is just a monitoring platform. We are not affiliated with these blacklists and we do not handle any blacklisting or delisting ourselves. Our platform will just tell you on which blacklists your Domain or IP address is listed on, and provide you with delisting links […]

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Where can I see my Package Limits?

You can quickly and easily see your Package Limits in your account Dashboard. Start by navigating to your Dashboard from the top menu: Locate the “Your Products” panel inside your Dashboard: Here you can see both your Blacklist Monitoring and Uptime Monitoring packages that your account is currently on, and in case these aren’t the […]

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