Debug Mode – Windows Agent

Starting with the version 2.0.4 of our Windows Server Monitoring Agent, we’ve introduced Debug Mode. This mode, when turned on, allows your agent to generate a log file located at C:\Program Files\HetrixTools\debug.log, which you can send to our support staff in order to debug potential issues with your agent. To turn Debug Mode on/off, run the following commands in […]

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Debug Mode – Linux Agent

Starting with the version 2.2.x of our Linux Server Monitoring Agent, we’ve introduced Debug Mode. This mode, when turned on, allows your agent to generate a log file, located at /etc/hetrixtools/debug.log which you can send it to our support staff in order to debug potential issues with your agent. Turn on Debug Mode sed -i […]

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