You may come across this error if our Server Monitoring agent is unable to read your server’s CPU temperature natively (i.e., from inside a virtual machine or without the use of third-party software). The most common reason why you’d encounter this error is that the Server Monitoring agent is installed inside a virtual machine, and […]
Category: 14 Common Issues
Disabling the ‘Reboot Required’ warning icons
One of our Server Monitoring Agent features is that it will try to determine whether or not your server requires a reboot, as explained here: https://docs.hetrixtools.com/reboot-required-warning/ However, the icons this feature generates might be distracting at times, so we’ve implemented a way that you can tone these down, so they only appear when opening the […]
Server Monitoring Agent not sending data from an ArchLinux server
If you’ve installed our Server Monitoring Agent on your ArchLinux server, and it’s not sending out metrics data, one possible solution would be to edit your crontab (command: crontab -e ), and change it from this: * * * * * bash /etc/hetrixtools/hetrixtools_agent.sh >> /etc/hetrixtools/hetrixtools_cron.log 2>&1 to this */1 * * * * bash /etc/hetrixtools/hetrixtools_agent.sh […]