A simple way of explaining how our Uptime Monitoring system works, is that it will consider any of your Uptime Monitors as being Offline if at least half+1 of the monitoring locations will fail to see your monitored target as being Online. So if you monitor a website from, say, 12 locations, that means at […]
Articles Tagged: location fail log
Debugging the issues which caused your downtime
Our support is sometimes asked general questions such as, “why was my website down?”, “other uptime monitors that I use didn’t detect my website to be down. Why did HetrixTools alert me?”, “I just checked my site and it loaded up. Why did I get notified that it is down?”, and so on and so […]
Difference between Location Fail Log and Network Diagnostics
Both of these are diagnostics that will help you investigate and debug the issues that were causing your monitored target to be offline, but there’s a big difference in how our system collects the data for these two logs. In short, the Location Fail Log is collecting data the exact moment a monitoring location finds […]
Location Fail Log
The Location Fail Log contains the exact errors our monitoring locations encountered when trying to access your monitored target. The entries here are logged at the exact moment when/if any of our locations encounter an issue trying to verify if your monitored target is Online. The errors in the Location Fail Log can provide all […]
Show Monitored Target In Uptime Reports
You can choose whether or not to display your monitored target in the Uptime Reports. When adding or editing any Uptime Monitor, click on the “show advanced settings”: Now scroll down and locate the following setting: The default value will always be not to show your monitored website link, ip address, or hostname in your […]